elDoc – Secure AI Knowledge Base (Agentic RAG)

🌟 Documents scattered across folders and staff spending too much time searching? elDoc turns contracts, policies, reports and business data into a secure AI knowledge base. 🌟 Employees ask questions in everyday language and receive fast, source-backed answers; AI only reads content they are authorized to access. 🌟 Deploy via SaaS, private cloud, on-premises or air-gapped environments, with the freedom to choose your preferred LLM for the right balance of productivity, privacy and compliance.

Applicable Industry

Trading and Logistics Information Technology Financial Services Business & Professional Services Cross-Industry

Solution Category

Generative AI Document Management Cloud Service Big Data Analytics Artificial Intelligence (AI)

Highlights

1. Find information faster: staff can ask questions in everyday English or Chinese and search large document collections without opening files one by one.

2. Answers backed by sources : every response is grounded in authorized company documents for easy verification and a lower risk of AI hallucinations.

3. Existing permissions stay in force 🔒: employees only see content they are allowed to access, so sensitive information is not exposed through AI.

4. No single-vendor lock-in: choose commercial, private or self-hosted models based on cost, accuracy and compliance needs.

5. Deploy your way: SaaS, private cloud, on-premises or air-gapped, with data and AI processing kept in your controlled environment.

Service Packages and Offerings

Details

Package includes:
• Secure AI knowledge base for searching contracts, policies, reports and other company documents in everyday language
• Source-backed answers for easier verification and fewer AI hallucinations
• Permission-aware access: AI only reads content each user is authorized to access 🔒
• AI Document Agents for summarizing, comparing, extracting, validating, classifying, translating and updating documents and spreadsheets
• AI OCR for scanned documents, images and tabular data
• Centralized document management, version control, team collaboration and secure sharing
• Automatic classification, intelligent renaming and file organization
• Freedom to select the most suitable LLM without single-vendor lock-in
• SaaS, private cloud, on-premises and air-gapped deployment options
• Comprehensive permissions, audit trails and multi-factor authentication (MFA)

Ideal for Hong Kong SMEs handling contracts, invoices, policies, reports, applications and large volumes of internal documents. One platform—from finding information to completing document work

Turn company documents into a secure knowledge base your team can ask

Employees no longer need to remember where files are stored. They can ask questions in everyday language, find key information across contracts, policies, reports, spreadsheets and scanned documents, and view the sources behind each answer.

How it works
1. Read documents — AI OCR and document understanding process PDFs, Word files, images, scans and mixed-format files.
2. Build the index — document content and key data are organized for fast search.
3. Understand the question — keyword and semantic search work together to find relevant content, even when the wording differs from the source document.
4. Generate grounded answers — AI answers only from retrieved company information and displays sources for verification.
5. Complete document work — AI Agents can then summarize, compare, extract, validate and update information.

RAG

Security and governance
Existing roles and document permissions remain in force. Two employees asking the same question will only see the content each is authorized to access. Administrators can review audit trails and configure approvals to keep sensitive actions under control.

Go live faster 🚀
Avoid spending months building and integrating a RAG platform. elDoc combines document processing, search, AI models and access governance, with SaaS, private cloud, on-premises and air-gapped deployment options that can scale with your business.

Example: KYC GenAI use case

Example: AI Cross Analysis

Company Profile

elDoc – GenAI Document Excellence Platform is a document-centric, LLM-agnostic solution that combines Agentic RAG, AI document processing, intelligent chat, workflow automation, eSignature, and secure file management into a single unified platform. Designed to help organizations go beyond basic storage and automation, elDoc uses cutting-edge Generative AI and LLMs to understand, retrieve, analyze, and generate actionable knowledge from your document collections. Key Features & Business Benefits: 1. AI-Native Document Intelligence: Automatically process, search, and extract insights from unstructured document collections using Agentic RAG. 2. All-in-One Platform: Streamline operations by managing intelligent search, secure sharing, collaboration, workflows, and eSignatures in one place. 3. Flexible Deployment: Available as a fully managed SaaS or on-premises solution to match your exact infrastructure, data privacy, and compliance requirements. 4. Enterprise-Grade Security: Safeguard sensitive data with role-based access control (RBAC), end-to-end encryption, and comprehensive audit trails. 5. Scalable for All Sizes: From growing teams to enterprise-wide document workflows, elDoc scales seamlessly with your business needs.