OMO (Online-merge-Offline) Conversational Sales
Facilitate conversions and revenue tracking across online and offline channels
WhatsApp, LINE Solution Provider
HKRMA - Smart Retail Tech Award - Bronze Award
HKRTIA - Best Retail Innovation (Product & Solution) - Gold Award
Watsons Health, Wellness and Beauty Awards 2022 - Digital Strategic Partner Award
Applicable Industry
Solution Category
Highlights
Bridge online & offline traffic and sales
Provide personalised services through 1 on 1 conversations
Review performance reports including the sales amount of branch / salesperson, conversion rate, ROAS
Send out ‘Auto Reply’ when receiving customers’ enquiries during non-business hours
Service Packages and Offerings
Freebie
Free first 1000 WhatsApp conversations per month
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Service packages and offerings are subject to dedicated terms and conditions, please contact the service providers directly for further details
Freebie
Free 3-month WhatsApp game module
Learn more
Service packages and offerings are subject to dedicated terms and conditions, please contact the service providers directly for further details
Details
Omnichat's Online-Merge-Offline sales feature can easily direct visitors from online channels to salespersons at physical stores for follow up. Once customers complete the purchase, our system can automatically calculate the revenue of a specific salesperson, which facilitates the conversion and revenue tracking across online and offline channels.
Customer Cases
Solution Client
Company Profile
Omnichat是亞太區領先的全渠道對話商務方案供應商。作為 Official WhatsApp Business Solution Provider，同時也是 Meta、LINE 官方技術合作夥伴，為本地和國際零售品牌把握全渠道零售的機遇。
橫跨 Facebook、WhatsApp、Instagram、LINE 、WeChat及官網，Omnichat 的進階技術服務，替品牌整合分散的顧客渠道，集中高效率管理訊息，應用使用者行為數據，自動高成效再行銷。
通過全渠道銷售、聊天機械人以及線上線下整合方案，協助品牌提供無縫購物體驗。 我們的客戶包括 Sasa Cosmetic、六福珠寶、Kidsland（LEGO®️中港零售及代理商）、Logitech、Timberland、FMCG企業、政府部門等。