Omnichannel CRM messaging integration

Integrate messaging channels: WhatsApp, FB, IG, LINE, WeChat

WhatsApp, LINE Solution Provider

HKRMA - Smart Retail Tech Award - Bronze Award

HKRTIA - Best Retail Innovation (Product & Solution) - Gold Award

Watsons Health, Wellness and Beauty Awards 2022 - Digital Strategic Partner Award

Omnichat Limited

1-on-1 Consultation

28899282

hello@omnichat.ai

https://www.omnichat.ai/hk/

Applicable Industry

Solution Category

Customer Relationship System E-commerce platform Marketing automation Social media marketing Conversion rate optimization

Highlights

Manage all messaging channels in one place

Support multiple users' access for team collaboration

24/7 Chatbot automation to decrease customer waiting times

Service Packages and Offerings

Details

From Facebook, WhatsApp, Instagram, LINE to your website, Omnichat offers advanced business solutions on social messaging channels integration with enhanced efficiency, user behaviour analysis and thus remarketing strategy development.

Customer Cases

CASE

Benefit Cosmetics launched WhatsApp appointment of beauty services, boosted booking rate by 30%

The highly sought-after Brow & Lip Wax Service is now available for online reservation through the official website as well as messaging apps, providing customers with a more convenient booking experience. This has resulted in a significant increase in the booking rate, which has risen by 30%.

Search Details

Solution Client

Company Profile

Omnichat是亞太區領先的全渠道對話商務方案供應商。作為 Official WhatsApp Business Solution Provider，同時也是 Meta、LINE 官方技術合作夥伴，為本地和國際零售品牌把握全渠道零售的機遇。橫跨 Facebook、WhatsApp、Instagram、LINE 、WeChat及官網，Omnichat 的進階技術服務，替品牌整合分散的顧客渠道，集中高效率管理訊息，應用使用者行為數據，自動高成效再行銷。通過全渠道銷售、聊天機械人以及線上線下整合方案，協助品牌提供無縫購物體驗。我們的客戶包括 Sasa Cosmetic、六福珠寶、Kidsland（LEGO®️中港零售及代理商）、Logitech、Timberland、FMCG企業、政府部門等。