AI Document Library 智能文件庫

Ask questions in plain English, and get instant answers with references, all while keeping everything organized.
Gold Award, Hong Kong ICT Awards 2024 (Category : ICT Startup Award for Hardware and Devices)
Winner Award, Asia Pacific Information and Communications Technology Alliance (APICTA) Awards 2024 (In Inclusions & Community Services category - Sustainability and Environment)
Silver Medal, 4th Asia Exhibition Of Innovations And Inventions Hong Kong (AEII)
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摘要
A smart library that turns your documents into an easy-to-search knowledge base—upload files, ask questions in plain English, and get instant answers with references, all while keeping everything organized and secure for your team. 一個智能圖書館,將您的文件轉化為易於搜尋的知識庫——上傳檔案、以簡單英文提問,即可獲得帶有參考的即時答案,同時保持一切井然有序且安全,供您的團隊使用。

方案優勢

HR Team Onboarding: New employees upload company policies and FAQs; HR asks "What’s our remote work policy?" and gets quick, sourced answers to speed up training without digging through files.
Legal Research: Lawyers query case files or contracts like "Summarize clauses on data privacy" to find relevant sections instantly, saving hours of manual review.
Customer Support: Agents build a shared knowledge base from emails and manuals, asking "How do I reset a user password?" for accurate, up-to-date responses during calls.
Maintenance Troubleshooting: Log IT/equipment issues (lifts/escalators) and fixes; search "past logs" for recurring faults like escalator alignment to resolve in minutes—no veterans needed, easing hiring/onboarding.


Document Library
AI Chatbot
AI document processing leaflet

優惠詳情

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AI Document Library

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詳情

Short Description: A smart library that turns your documents into an easy-to-search knowledge base—upload files, ask questions in plain English, and get instant answers with references, all while keeping everything organized and secure for your team. 

 

Related Technology: OCR, RAG, LLM, Knowledge management database, Natural Language Processing

 

Use Cases:

  • HR Team Onboarding: New employees upload company policies and FAQs; HR asks "What’s our remote work policy?" and gets quick, sourced answers to speed up training without digging through files.
  • Legal Research: Lawyers query case files or contracts like "Summarize clauses on data privacy" to find relevant sections instantly, saving hours of manual review.
  • Customer Support: Agents build a shared knowledge base from emails and manuals, asking "How do I reset a user password?" for accurate, up-to-date responses during calls.
  • Maintenance Troubleshooting: Teams log issues and resolutions for IT systems or physical equipment like lifts and escalators; when a recurring problem like an escalator alignment fault occurs, a quick search for "previous lift/escalator maintenance logs" pulls up past fixes, steps, and workarounds—resolving it in minutes without relying on experienced staff, eliminating dependency on veteran know-how, and reducing hurdles for hiring and onboarding newcomers.

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