AI-based Field Service Scheduling & Optimization

Optimize your field service operations, improve customer satisfaction, and reduce costs
Hong Kong ICT Awards 2015: Best SME ICT (Adoption) Gold Award
Hong Kong Awards for Industries 2015: Productivity and Quality Award
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OPTIX's AI-based Field Service Scheduling & Optimization solution utilizes artificial intelligence to streamline and optimize the scheduling process for field service operations. This solution automates the decision-making process, ensuring the right technician is dispatched to the right job at the right time. By automating the scheduling process, the solution reduces the risk of human error, enhances operational efficiency, and increases productivity by allowing field service teams to complete more jobs in less time.


Improve productivity
Reduce OT
Reduce outsourcing cost

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OPTIX's AI-based Field Service Scheduling & Optimization solution is revolutionizing the field service industry by leveraging the power of artificial intelligence technologies. Traditionally, field service scheduling has been a complex and time-consuming process, prone to inefficiencies and errors. However, with the advent of AI, organizations can now automate and optimize their scheduling operations to achieve higher levels of efficiency, customer satisfaction, and resource utilization.

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Company Profile
Established in 2010, Optix Solutions (OPTIX has proven track records in Research & Development. We specialize in Artificial Intelligence (Al), Big Data Analytics, Machine Learning, and Optimization algorithms. OPTIX R&D is led by a team of PhDs and experienced software developers, who have significantly contributed to various industries over the years. Our vision is to embody, popularize and actualize advanced technologies for various sizes of organizations, from local SMEs to large Multinational Corporations, in the region. OPTIX delivers high-quality projects and products, such as Resource Optimization, Predictive Analytics, Intelligent Web Crawling, various Machine Learning and Natural Language Processing Systems, and so on, to our clients in Asia and Europe while continuously expanding its IT services and core competencies to Logistics, Transportation, Manufacturing, Facilities Management, Field Services, and F&B industries. Excellences of the company have been well recognized by the industry via numerous awards such as Top 10 Cognitive Technology Consulting/ Services Companies - 2019, 25 Most Recommended Artificial Intelligence Companies - 2017, Hong Kong ICT Awards 2015: Best SME ICT (Adoption) Gold Award, Hong Kong Awards for Industries 2015: Productivity and Quality Award, etc.

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