Zoho CRM is an online customer relationship management software for managing your sales, marketing, support in a single system. Zoho CRM helps businesses of all sizes build excellent customer relationships, with features like an inbuilt AI sales assistant, sales pipeline management, marketing automation, analytics, and more. Zoho CRM empowers a global network of over 150,000 businesses in 180 countries to convert more leads, engage with customers, and grow their revenue.

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Zoho CRM is a global, cloud-based sales force automation (SFA) platform that empowers businesses of all sizes to manage the entire customer lifecycle—from lead generation and nurturing to closing deals and driving repeat business. Built on a foundation of "Transnational Localism," it combines deep enterprise functionality with an intuitive user experience and industry-leading data privacy.

1. Advanced Sales Force Automation (SFA)

At its core, Zoho CRM eliminates the administrative burden on sales teams.

2. Zia: Contextual AI for Sales

Zoho CRM is powered by Zia, an intelligent AI assistant that acts as a co-pilot for your sales organization.

3. Omnichannel Customer Engagement

Modern sales happen everywhere. Zoho CRM centralizes these interactions into a single "360-degree" customer view

4. Customization & Extensibility (Canvas)

Your CRM should mirror your business, not the other way around.

5. Advanced Analytics & Reporting

Turn data into a competitive advantage with built-in Business Intelligence (BI).

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