MIZAR Fieldwork Management System
Service Packages and Offerings
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MIZAR enables seamless work across a range of devices, including both website and mobile application.
- Console Website
- Add fieldwork tasks and categorize them, define priority levels, and assign responsible personnel.
- Add service contracts and schedule daily work.
- Schedule maintenance/inspection appointments.
- Assign tasks to frontline staff in real-time.
- Connect with service stations (Kiosks).
- Instantly upload photos, documents, etc., and update statuses.
- Track, search, and analyze work.
- Receive reminders for overdue tasks.
- Mobile Application
- Interact with the console website in real-time.
- Add fieldwork tasks.
- Update task details and statuses.
- Take photos and upload them to the console website.
- Team members and console can communicate in real-time through the chat room, and the system archives communication logs.
- Check task statuses.
- Supervisors receive prompt notifications if a task remains idle for a period of time.
MIZAR significantly enhances work efficiency and customer service quality while ensuring well-organized document record management. With fast information retrieval and diverse analytical perspectives, it assists management in identifying problem areas and making improvements, facilitating rapid business expansion.
- Improved workflow efficiency and service quality, ensuring service level agreements are met.
- Real-time updates on all frontline service processes, saving time and costs.
- Collection of extensive information for easy organization and analysis.
- Ability to analyze from different perspectives, including machines, customers, engineers, and service levels.