MIZAR Fieldwork Management System
Effortlessly manage extensive fieldwork and stay closely connected to the progress!
Technology Service Provider for Government Technology Voucher Programme
BEX Solutions Limited
Room A5, 7/F, TML Tower, 3 Hoi Shing Rd, Tsuen Wan
Summary
MIZAR is a fieldwork management system that utilizes cloud-based systems and a connected mobile application, assisting business in efficiently managing large volume of fieldwork. It provides real-time updates on status and on-site photos, simplifying workflow processes. It also allows for centralized and systematic storage of all work records and documents, significantly improving the quality of customer service teams and enabling high-quality management of frontline work teams, thus fulfilling the commitment to customer service.
Applicable Industry
Solution Category
Highlights
Enhance operational efficiency
Improve service quality
Update frontline service processes in real-time
Facilitate organization and analysis
Offers Monthly Subscription Plans
Cost reduction
Simplified workflow
MIZAR 方案小冊子 (中文)
MIZAR Brochure (Eng)
Service Packages and Offerings
Exclusive Freebie
Freebie
Free Consultation
Service Packages and Offerings
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Details
MIZAR enables seamless work across a range of devices, including both website and mobile application.
- Console Website
- Add fieldwork tasks and categorize them, define priority levels, and assign responsible personnel.
- Add service contracts and schedule daily work.
- Schedule maintenance/inspection appointments.
- Assign tasks to frontline staff in real-time.
- Connect with service stations (Kiosks).
- Instantly upload photos, documents, etc., and update statuses.
- Track, search, and analyze work.
- Receive reminders for overdue tasks.
- Mobile Application
- Interact with the console website in real-time.
- Add fieldwork tasks.
- Update task details and statuses.
- Take photos and upload them to the console website.
- Team members and console can communicate in real-time through the chat room, and the system archives communication logs.
- Check task statuses.
- Supervisors receive prompt notifications if a task remains idle for a period of time.
MIZAR significantly enhances work efficiency and customer service quality while ensuring well-organized document record management. With fast information retrieval and diverse analytical perspectives, it assists management in identifying problem areas and making improvements, facilitating rapid business expansion.
Benefits include:
- Improved workflow efficiency and service quality, ensuring service level agreements are met.
- Real-time updates on all frontline service processes, saving time and costs.
- Collection of extensive information for easy organization and analysis.
- Ability to analyze from different perspectives, including machines, customers, engineers, and service levels.
Demo Video
Solution Client
Company Profile
BEX Solutions Limited 滙智系統成立超過10年,我們致力於應用最新技術,專注於各種雲系統和手機應用的開發,充分利用個人智能手機和後端雲系統的融合,幫助企業提高管理品質和運營效率,從而增強競爭力,脫穎而出!
我們的專業團隊擁有多年的軟件開發經驗,充分了解用戶的需求和期望,也掌握系統順利開發和成功實施的關鍵要素。我們不斷提供和開發有效、穩定、可靠的企業管理系統。我們的主要產品包括MIZAR外勸工作管理系統、ESIA數碼工程監督系統、HRM人力資管理源系統、MATEX電子採購管理系統、COO批發零售進銷存管理系統、STAX盤點系統等,協助不同行業的企業快速發展,升級改造!科技每天都在進步,我們不斷學習、開發新技術,再開發新的應用,讓大家每天都共同進步!