Next Gen Call Center
Omnichannel Communication to Drive your Business Growth
Konica Minolta Business Solutions (HK) Ltd
43/F, AIRSIDE, 2 Concorde Road, Kai Tak, Kowloon, Hong Kong
Summary
”Customer-centric” has become the business focus of today’s enterprises. Customers need more comprehensive, fast, and considerate services. Konica Minolta’s Next-Gen Contact Centre Service supports omnichannel communication, whether it is phone, email, SMS, social media and instant messaging. It provides flexible, scalable, and professional customer service to meet customer needs.
Applicable Industry
Solution Category
Highlights
Comply with ISO27001 regarding Information Security guidelines.
Established in accordance with local operation requirements to provide 365-day operation throughout the year
Regular training for our customer service professionals.
Support omnichannel communication (phone, email, SMS, social media, and instant messaging)
On-demand service based on customer business needs, development, and seasonal promotion activities, eliminating the need for initial resource investment.
Regularly review and analyze conversation content through AI to optimize operational processes, meet business needs and improve customer satisfaction
Service Packages and Offerings
Exclusive Freebie
Freebie
Exclusive Offer to HKPC DDIY Platform^
1-on1 Free Consultation with Konica Minolta Business Solution Expert
Service Packages and Offerings
Exclusive Offer to HKPC DDIY Platform^
1-on1 Free Consultation with Konica Minolta Business Solution Expert
Offer Period︰Now till 31 March 2024 Promotion Code︰HKPC
Time limited offer ends on
31-03-2024
Learn more
Service packages and offerings are subject to dedicated terms and conditions, please contact the service providers directly for further details
Details
With our subscription-based model, you can set up your call center at a minimal cost. Our professional team is capable of providing customized customer service that helps drive your business growth.
^The service agreement shall always prevail in case if any discrepancy between above-mentioned terms and service agreement. In case of any dispute, Konica Minolta Solutions (HK) Ltd. reserves the right of final decision.
Company Profile
柯尼卡美能達(Konica Minolta)集團業務遍及全球，銷售及服務網絡已擴展至150個國家，業務範圍「由影像輸入至輸出」，式式俱備。柯尼卡美能達商業系統(香港)有限公司是柯尼卡美能達株式會社直屬分公司，亦是柯尼卡美能達集團的核心業務部。我們致力提供創新及完善的商業方案，涵蓋數碼彩色方案及多項硬件，同時亦提供機械人技術及智能商業方案，迎合香港 大小企業瞬息萬變及多樣化的要求。