With market competition intensifying, quality service is the key to success! Is your business seeking to break through development bottlenecks while facing challenges such as staff shortage and rising operational costs? By leveraging innovative technology, you can not only enhance operational efficiency and reduce costs but also create unique customer experiences, helping your business stand out in the digital era!
HKPC "Digital DIY" Portal and The Hong Kong Small and Medium Enterprises Association are co-hosting the "Digital Solutions Expo for Service Sector - Smart Service Excellence" on 17 April 2025. Industry experts will delve deep into how innovative technologies can help the service sector optimise operational efficiency and create exceptional customer experiences. Digital transformation experts will share practical insights to help you master winning transformation strategies.
The event will feature 10+ physical booths across 4 major areas, showcasing various "ready-to-use" digital solutions covering digital marketing, customer management, smart sales & operations and ITAI (Information technology application innovation). These solutions are tailored for F&B, retail, tourism and personal services sectors, helping you achieve digital transformation with ease. The "Digital Transformation Support Pilot Programme" (DTSPP) secretariat will be on-site to explain the latest government funding measures, helping you successfully secure funding and take your business to the next level!
Want to enhance service quality and create more business opportunities? Register now to unlock smart service excellence!
| Time | Event Rundown |
| 14:30 | Registration & VIP Tour* |
| 15:00 – 15:15 |
Opening Speeches and Group Photo
|
| 15:15 – 15:30 | Keynote Speech Smart Cultural Tourism Era: Innovative Technology Unlocking a New Chapter in Service Excellence
|
| 15:30 – 16:05 | Success Case Sharing and Coffee Break |
| 16:05 – 16:35 |
Panel Discussion Moderator: Mr Calvin CHENG, Chairman, Hong Kong Small and Medium Enterprises Association Speakers:
|
| 16:35 – 17:00 | Success Case Sharing |
| 17:00 – 17:20 |
Funding Tips
|
| 17:20 – 17:30 | Networking |
| 17:30 | Event Ends |
*By invitation only.
Cantonese and Mandarin
Free of charge
Ms CHENG | ddiymarketing@hkoc.org | 2788 5010
Ms CHAN | ddiymarketing@hkpc.org | 2788 5634