Callinter Lite Transcription Platform provides enterprises with one-stop speech recognition services and supports Hong Kong's unique mix of Chinese and English (mixed Cantonese, English, and Mandarin). Users only need to upload recordings or videos to Callinter Lite, and the system will instantly transcribe the text for users to browse, edit, search, and download text files. Callinter Lite can be used to transcribe meetings, records of customer service conversations, and create subtitles.
Superb Accuracy: >90& accuracy rate for mixed language transcription
Automatic Language Detection: effectively detect and transcribe audios that in mixed languages, such as Cantonese mixed with English
Automatical Speaker Separation: Able to detect and identify multiple speakers, even within mono channel audios.
Service Packages and Offerings
Callinter Lite Enterprise Use Cases:
1. Meeting Notes Transcription: Organize daily meeting recordings to easily record and search meeting content
2. Audio Recording Transcription: Search audio content to find the information you need
3. Subtitles Generation: Reduce the huge labor costs required for subtitle production of film and television programs
4. Transcribe and Analyse Customer Service Recordings: Ensure customer service quality and risk management
Callinter Lite Interface:
- Transcribe multilingual speech into text, including mixed contexts of Cantonese, English and Mandarin
- Automatic punctuation
- Automatic segment marking of multiple speakers
- Search Function for audio file content and keywords
- Editable Text
- Support audio file formats: wav, mp3, m4a, mp4, aiff, flac, ogg, oga, opus, caf, gsm, wma, asf, mov, mpg, avi, wmv, mpeg, silk, aud
- Export text file formats: srt, csv
Fano Labs 成立於 2015 年，是香港大學衍生公司，專門開發適用於多語言環境的語音識別、話者分離、聲紋驗證和自然語言處理技術。有光科技總部位於香港科學園，在深圳和新加坡亦設有辦事處。從自動化到數據分析，我們的語言人工智能解決方案使企業能夠提高客戶服務、合規性和各種業務線的運營效率。Fano Labs 近年榮獲多項業界獎項，其中包括：《2022/2023 HKMA / HKT環球創新獎》傑出客戶智能獎、《福布斯亞洲》「2022亞太區值得關注的100家企業」、《2021年粵港澳大灣區金融科技飛魚企業20》、《2021年亞太資訊通信技術聯盟（APICTA）》大獎、《2020年香港資訊及通訊科技獎》金融科技大獎等。
Founded in 2015, Fano Labs is a spin-off company of the University of Hong Kong. The company specialised in developing multilingual speech recognition, speaker separation, voice biometrics and natural language processing AI technologies. The company is headquartered in Hong Kong Science Park, with offices in Singapore and Shenzhen. From automation to analytics, Fano Labs' language AI solutions empower businesses in customer service, compliance, and other lines of business. Over the past years, Fano Labs have received various industry awards and recognition, including 《2022/2023 HKMA / HKT Global Innovation Award》Excellence in Customer Intelligence、《Forbes Asia 100 To Watch in 2022》、《2021 Greater Bay Area Fintech Flying Fish Top 20 Enterprises》、《2020/2021 APICTA》Awards、《2020 HKICT Award》Fintech Grand Award.