YME Real-Time Conversational Marketing Management System

YME Intelligent Reception: Capture More Enquiry & Conversion Conversations

TOPKEE MEDIA LIMITED

info@topkee.com.hk

https://www.topkee.com.hk/?ttotmid=R7nvNZKZXA6w

Summary

We provide YME’s fast-response, revenue-boosting advertising solutions. Integrated with an intelligent pre-sales Agent bot, YME centralises cross-channel online enquiry handling. Topkee’s professional Google/Meta ad management services, paired with TTO CDP data integration, Leadbox lead management and periodic layer-by-layer KPI optimisation, help enterprises precisely target high-quality prospects, boost conversion rates and drive sustained ROAS growth.

Applicable Industry

Solution Category

E-commerce Digital Marketing E-commerce Platform Generative AI Social Media Management Marketing Automation Live chat /Chatbots Lead Generation Artificial Intelligence (AI)Greater Bay Area (GBA)

Highlights

Build marketing funnels and track full-cycle event data

Layered funnel optimisation to increase conversions

Offer complimentary marketing efficiency tools

Multi-source data integration to target high-quality prospects

Periodic KPI optimisation for higher conversions and ROAS

Service Packages and Offerings

Details

Intelligent Enterprise Marketing Funnel Construction

Trace data from ad impressions to deal closures, fully build the enterprise marketing funnel, and automatically track and optimise every piece of sales data.

Multi-Step Breakdown from Ads to ROAS: Resolve Issues Step-by-Step, Boost Returns Gradually

With ROAS as the core target, decompose the ad-to-ROI journey into funnel stages. Identify key issues at each phase, implement progressive solutions, and drive sustained revenue growth.

Customer Service Guides Enquiries & Lead Capture

Combining phased customer service responses with the YME intelligent pre-sales bot to boost lead capture intent, converting initial enquiries into high-value qualified leads.

Marketing Tools Empower Enterprise Digital Transformation

YME centrally manages messages across WhatsApp, Messenger, live chat and other channels. The AI bot assists in enquiry handling and lead capture, automatically assigns leads to follow-ups, and improves ad enquiry retention rates.
TTO CDP integrates multi-source data from ad backends, CRMs, chat systems, e-commerce platforms and websites. It assigns unified ttoclids to users, tags user value events, and syncs complete customer journey data for cross-platform attribution and sharing.
Leadbox CRM offers full sales cycle management, automates lead generation and process optimisation, integrates omnichannel leads to improve conversion rates, and delivers ROI-driven results.
Weber enables fast building of high-performance marketing landing pages. No design or development skills required—visual drag-and-drop creation, multi-device compatibility, fast loading speed, and secure and reliable operation.

Data Analysis & Integration Capabilities

TTO CDP breaks down data silos and implements omnichannel unified user IDs. It fully tracks every user action after ad exposure across websites, customer service and CRMs, mapping the complete user funnel journey.

Customised Solutions to Fill Data Gaps

Support integration with various custom data sources, fill offline enquiry gaps in the marketing funnel, and build a complete data chain.

Creative Empowerment for KPI Growth

Automatically generate periodic KPI reports and analyses, identify specific marketing funnel issues and implement targeted solutions. Budget-aligned selling-point creatives support KPI strategy adjustments, driving continuous optimisation of online marketing performance.