Bistrochat Restaurant Reservation System
為您餐廳員工節省整合來自不同平台訂座時間
Bistrochat Software Limited
Unit L, 18/F, Emperor Hollywood Centre, No. 151 Hollywood Road, Hong Kong
Summary
BistroChat is an all-in-one reservation management system tailored for restaurants and hospitality businesses. Our platform consolidates bookings from various channels, such as Google, Instagram, OpenRice, Dining City and WhatsApp, into a single, easy-to-use application. Leveraging advanced chat and AI technologies, BistroChat automates common inquiries and reservations, enhancing operational efficiency.
In addition to reservation management, we offer comprehensive online marketing tools that enable restaurants to promote events and special offers through their websites and affiliate marketing channels. Our system integrates seamlessly with POS systems, enriching guest profiles and providing personalised dining experiences that drive higher turnover.
We also facilitate digital payments for special menus, events, and deposits for bookings. Over time, BistroChat builds a powerful CRM for restaurants, ensuring that guests stay informed about the latest updates from their favorite dining spots.
Applicable Industry
Solution Category
Highlights
性價比高
提高餐廳運營效率
數據整合簡化管理流程
提供全面市場推廣營銷工具，幫助餐廳有效推廣活動和優惠
Bistrochat Leaflet
Service Packages and Offerings
Details
- No Set Up Fee 沒有安裝費
- Automatic Table Management 自動化餐桌管理
- Guest's Preferences Tags And Guest Management 客人偏好標籤和客人管理
- Bookings Consolidation FromAllSources 綜合訂座渠道的資料
- Marketing Database Creation 建立營銷數據庫
- Loyalty Program 忠誠計劃
- Affiliate Marketing 市場推廣營銷
- Automatic Deposits 訂座按金
- Multi-Lingual Chinese / English 多國語言- 中文/英文
- Availability Management 空置餐桌管理
- Waitlist Management 候補名單管理
- Guest Data Exports 導出顧客資料
Solution Client
Company Profile
Bistrochat is a reservation management system for restaurants and hospitality businesses that consolidates bookings coming from any channel, such as Google, Instagram, OpenRice and even WhatsApp, all embedded into an all-in-one app.
Leveraging chat and AI, Bistrochat helps restaurants work more efficiently by handling common inquiries and reservations automatically. Bistrochat integrates with POS systems in order to enrich restaurants' guests profiles allowing them to increase turnover by providing amazing dining experiences thanks to our smart profiling tools.
Bistrochat also feeds a powerful CRM over time for restaurants to use so that their guests always stay in-the-know about what is new at their favorite restaurant.
Bistrochat Reservation system - 專為香港餐飲業而設計的頂尖預訂系統。我們能夠整合來自 Google Reserve、OpenRice、Instagram、Facebook、米芝蓮指南 及 WhatsApp 等多個渠道的預訂。我們現有的客戶群包括 The Mira Hotel、Miramar Group、Holiday Inn TST、Novotel、Pirata Group、Frites 及無老鍋（Wu Lao Guo），服務範圍遍及超過1000多間餐廳。
Bistrochat不但管理預訂，更透過整合的 CRM 系統、量身定制的活動管理工具及內置的營銷功能來加強餐廳與顧客關係。此外，我們亦與香港多個POS系統及 Eber 一站式自動化會員系統無縫整合，有效提升營運效率及服務水平。