SMEs face various challenges during operation and everything takes time. In addition to seeking appropriate support on time management, SMEs are also eager to make use of the latest technology to enhance business efficiency. In this Tech Talk webinar, HKPC invited representatives from the banking industry to share the latest mobile application that tackles SMEs’ needs on banking services, as well as their pain points and business challenges. It may help SMEs to have better planning on their business. What is more, HKPC also invited an expert who will share how to use artificial intelligence to collect offline data without infringing on privacy, and thus enhancing business performance and exploring business opportunities.

The Hong Kong Monetary Authority announced in October the official launch of Commercial Data Interchange (CDI). Financial institutions could embrace more innovative applications to digitalise and streamline a wide range of financial processes. In this Tech Talk webinar, HKPC has invited Hong Kong Monetary Authority and banking industry to update how FinTech addresses SME financing pain points with a focus on using commercial data to facilitate alternative credit scoring by banks. A tech expert is also invited to share diversified ways on data protection with real case examples. While the trend of hybrid working is inevitable, it also brings along vulnerability risks to SMEs which might have limited IT resources and technical know-how. Our tech expert will tell you how to do full protection at ease. Ensure completed commercial data for financing in the future.

In recent year, the retail landscape is evolving. The spending power of Generation Y growing and the shifting paradigm in retail creates new opportunity. Retailers need to adapt to current trends to keep a seat at the table. In this Tech Talk webinar, HKPC has invited two tech application experts to introduce our new future in the next-generation of retail. A new retail trend is about system integration and customer touchpoints consolidation, it may enhance efficiency. And create customer centric experience and consistency across customer service channels with data analytics and circulation. The chatbot with AI supporting 24-hour handling the repeated customer and promotion inquiries is also a trend. Challenges facing the industry today, only adopting a rapid innovation process and effectively identifying customer needs may cope with transformation in the new era of retail.

In this Tech Talk webinar, HKPC has invited two experts to share practical knowledge on leveraging e-commerce and online media like the popular Xiaohongshu, WeChat Official Account and TikTok, to develop brand & sales channels, using smart media strategy and data analysis tools to strengthen connection with targeted customers in GBA. Solution showcases and live demo by the experts are available in this webinar to visualise the execution.

疫情踏入第三年，市場已經適應新常態，加上第二輪消費劵將於8月出爐，中小企、特別是零售業界更需要掌握今次機遇。2022年7月7 日「數碼不求人」啟動禮的壓軸專題座談會，邀請到不同業界的嘉賓，包括香港中小型企業總商會、香港中小型企業聯合會、Bindo Labs Limited、思科系統（香港）有限公司、Lenovo HK、Odoo HK Limited的代表，教中小企做好數碼轉型，探討及分享更多成功例子，開拓更多潛在商機。

中小企點樣可以解決融資難題？喺第五波疫情回落、市面氣氛轉旺後，中小企點樣運用資金迎接市場復甦後的商機？來自銀行的專家代表除介紹最新「中小企融資擔保計劃」詳情，更會分享抗疫防疫金融服務措施如何幫助中小企發展業務。同場的雲端系統服務供應商亦會分享中小企如何利用融資資金進行數碼轉型提升企業競爭力，迎接電子消費模式及消費劵帶來的新機遇。