OmniWe Omnichannel Retail Platform Solution

Most accessible Hong Kong retail terminal made for all platforms!
November 2020 - Retail Innovation Award presented by HKRTIA
June 2023 - Global Innovation Award presented by The Hong Kong Management Assoication
June 2023 - Digital Transformation Award presented by The Hong Kong Management Assoication
July 2023 - Digital Transformation Merit Award presented by BUSINESS GOVirtual
1-on-1 Consultation
Summary
The Omniwe platform is designed to help retailers create and manage an omnichannel presence. It allows retailers to set up both an online store for e-commerce sales as well as sync their physical inventory in real-time. This enables consumers to purchase products online and pick them up in-store or opt for shipping. Inventory is kept accurately updated across all sales channels.

Highlights

Integrated consumer experience
Increased exposure and customer base
Data analysis and personalized marketing
New retail Online-Offline management model



Service Packages and Offerings

HK$6,000/Year
OmniWe Startup Solution
30 Days Free Trial Offer

Service Packages and Offerings

Ideal for OMO Entrepreneurship Beginners

Learn more
Service packages and offerings are subject to dedicated terms and conditions, please contact the service providers directly for further details
HK$11,800/Year
OMNIWE F&B Solution
Ideal for F&B Entrepreneurship Beginners

Service Packages and Offerings
  • Mobile QR Code Ordering
  • Multi-Station Kitchen Printing
  • Intelligent Time-based Menu
  • Clear Set Menus and Flavor Options
  • Customizable Restaurant Seating Plan
  • Unlimited Products
  • Unlimited Product Categories
  • Add-on Items/Gifts
  • Omnichannel Inventory Management
  • Warehouse Product Transfer Management
  • Omnichannel Order Management
  • Omnichannel Promotions and Discount System
  • Comprehensive Customer Management
  • Membership Level System
  • Loyalty Points System
Learn more
Service packages and offerings are subject to dedicated terms and conditions, please contact the service providers directly for further details
HK$22,800/Year
OMNIWE SME's O2O Solution
Advanced Multi-Account Management for Online Stores and Offline Stores

Service Packages and Offerings
  • 3 Associated Stores
  • Android POS Sales System
  • Responsive Web Design (RWD) Website System
  • Omnichannel Order Management
  • Membership Level System
  • Omnichannel Marketing
  • Unlimited Products
  • Unlimited Product Categories
  • Omnichannel Promotions and Discount System
  • Loyalty Points System
  • Add-on Items/Gifts
  • Omnichannel Inventory Management
  • Warehouse Product Transfer Management
  • Comprehensive Customer Management

Free Gifts:

  • One Intelligent Desktop Cash Register Terminal
  • One Cashier Counter
Learn more
Service packages and offerings are subject to dedicated terms and conditions, please contact the service providers directly for further details
HK$49,800/Year
OMNIWE Enterprise Solution
Centralized Management for Omnichannel Cross-Store Operations

Service Packages and Offerings
  • 10 Associated Stores
  • One-time Homepage Design
  • Android POS Sales System
  • Responsive Web Design (RWD) Website System
  • Omnichannel Order Management
  • Membership Level System
  • Omnichannel Marketing
  • Unlimited Products
  • Unlimited Product Categories
  • Omnichannel Promotions and Discount System
  • Loyalty Points System
  • Add-on Items/Gifts
  • Omnichannel Inventory Management
  • Warehouse Product Transfer Management
  • Comprehensive Customer Management

Free Gifts:

  • One Intelligent Desktop Cash Register Terminal
  • One Cashier Counter
Learn more
Service packages and offerings are subject to dedicated terms and conditions, please contact the service providers directly for further details

Details

POS Supporting System

Easy to use

The user interface is intuitive and streamlined for efficient day-to-day operations management. Functions like order processing, payment reconciliation, and inventory levels can be easily accessed to improve workplace productivity.

Barcode supporting

The barcode management module allows for optimized warehouse accuracy and control. Real-time visibility of stock-keeping units (SKUs) helps reduce costs from labor, waste and loss through improved traceability.

Seamless connection with POS terminals

The Payment Terminal Solution supports flexible payment options including all major credit/debit cards and QR code payments. It provides seamless two-way syncing of transaction data with the backend system in real-time. Comprehensive reporting on sales performance and payment trends enhances business insights.

 

One-Stop Online Management

Mobility and Flexibility

The solution is cloud-based and mobile-enabled, allowing convenient access from any device. Users can efficiently manage all commercial aspects on-the-go through an intuitive interface.

End-to-End Visibility

A unified dashboard provides full process visibility from pre-sales to after-sales support with minimal clicks. Key metrics are streamlined for real-time oversight.

Optimized Payment Integration

OmniWe supports a variety of payment methods, including Paypal, Credit cards, PayMe, FPS, Apple Pay, Google Pay, Alipay, WeChat Pay and Cash to meet the needs of different customers.

 

Market your business

Gain the Insight

A robust data analytics module captures comprehensive metrics across orders, customers, inventory and traffic sources. Insights from big data modeling power informed decision-making.

Promote your Products

The platform seamlessly connects to key online marketing channels like Google Ads and Facebook for 360-degree campaign visibility. Social media sharing is also supported for broader reach.

Deals for your customer

Pre-configured promotion templates optimize event-based marketing execution with ease. Merchants can launch tailored campaigns by setting criteria like dates and discounts. This engagement boosts sales and store reputation for overall business growth.


Customer Cases

CASE
1
Omniwe x Chicks OMO Solution
This project focuses on implementing an Online Merge Offline (OMO) solution for Chicks. The goal of this project is to provide customers with a seamless shopping experience, both online and in physical stores. The OMO solution will integrate existing systems and processes to create a unified platform that supports both online and offline channels. The project will involve several stages, including planning and scope definition, building the technical infrastructure, data integration, staff training, and enhancing customer adoption. The project team works closely with Chicks to ensure that the OMO solution meets their needs and supports their goals and objectives.

Solution Client


Company Profile
OmniWe 於2018年在香港由多位雲端及IOT技術專家共同創立,憑藉多年工作經驗,我們主要為中小企零售及飲食業務提供數碼解決方案。消費者的消費型態及習慣的轉變驅使零售商對於新常態和新零售模式展開全新的布局 ,OmniWe 明白各個商戶正在面對的困難,平台建立與消費者之間的連結並鞏固消費者對於品牌的忠誠度,決定推出一個結合了電子商業網站、市場分析、POS系統及設備、現金物流支援及庫存管理的全渠道零售管理平台。   根據多年服務香港實體零售商的經驗,OmniWe 相信透過全渠道零售管理平台,能夠有效促進中小企業轉型為全渠道零售商的步伐,亦為想創業的您提供一個新方向。