MIZAR is a fieldwork management system that utilizes cloud-based systems and a connected mobile application, assisting business in efficiently managing large volume of fieldwork. It provides real-time updates on status and on-site photos, simplifying workflow processes. It also allows for centralized and systematic storage of all work records and documents, significantly improving the quality of customer service teams and enabling high-quality management of frontline work teams, thus fulfilling the commitment to customer service.

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Highlights

MIZAR 方案小冊子 (中文)

MIZAR Brochure (Eng)

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Service Packages and Offerings

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Details

 

MIZAR enables seamless work across a range of devices, including both website and mobile application.

1. Console Website

• Add fieldwork tasks and categorize them, define priority levels, and assign responsible personnel.
• Add service contracts and schedule daily work.
• Schedule maintenance/inspection appointments.
• Assign tasks to frontline staff in real-time.
• Connect with service stations (Kiosks).
• Instantly upload photos, documents, etc., and update statuses.
• Track, search, and analyze work.
• Receive reminders for overdue tasks.

 

2. Mobile Application

• Interact with the console website in real-time.
• Add fieldwork tasks.
• Update task details and statuses.
• Take photos and upload them to the console website.
• Team members and console can communicate in real-time through the chat room, and the system archives communication logs.
• Check task statuses.
• Supervisors receive prompt notifications if a task remains idle for a period of time.

 

MIZAR significantly enhances work efficiency and customer service quality while ensuring well-organized document record management. With fast information retrieval and diverse analytical perspectives, it assists management in identifying problem areas and making improvements, facilitating rapid business expansion.

Benefits include:

• Improved workflow efficiency and service quality, ensuring service level agreements are met.
• Real-time updates on all frontline service processes, saving time and costs.
• Collection of extensive information for easy organization and analysis.
• Ability to analyze from different perspectives, including machines, customers, engineers, and service levels.

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Demo Video

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Solution Client

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BEX Solutions Limited 滙智系統成立超過10年，我們致力於應用最新技術，專注於各種雲系統和手機應用的開發，充分利用個人智能手機和後端雲系統的融合，幫助企業提高管理品質和運營效率，從而增強競爭力，脫穎而出！ 我們的專業團隊擁有多年的軟件開發經驗，充分了解用戶的需求和期望，也掌握系統順利開發和成功實施的關鍵要素。我們不斷提供和開發有效、穩定、可靠的企業管理系統。我們的主要產品包括MIZAR外勸工作管理系統、ESIA數碼工程監督系統、HRM人力資管理源系統、MATEX電子採購管理系統、COO批發零售進銷存管理系統、STAX盤點系統等，協助不同行業的企業快速發展，升級改造！科技每天都在進步，我們不斷學習、開發新技術，再開發新的應用，讓大家每天都共同進步！

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