Dell Technologies作為首家「數據避風港」解決方案供應商，提供多一個網絡保安「夾萬」技術，從保護資料開始保護企業。

大地食品選用Odoo的企業資源規劃（Enterprise Resource Planning）系統，助其輕易追蹤貨運情況，確保新鮮麵包送抵各大本地餐廳及內地市場。

疫情下，針對24/7客戶服務而設計的聊天機械人Chatbot，漸漸成為中小企特別是零售飲食業的好幫手。本地品牌Sanuker的聯合創辦人及行政總裁Burton早在2017年看中聊天機械人的潛能，推出聊天機械人服務，為各中小企業提供度身訂製聊天機械人的工具，最近更與本地老字號品牌奇華餅家進行網上宣傳企劃，透過聊天機械人帶動新產品米粉曲奇的銷售率，令更多人一嚐傳統手藝融合新派食材的滋味。

參與試行項目一年 成功助中小企短時間內申獲銀行貸款

HKT wins HK$65 million contract for procurement cum management, operation and maintenance of real-time arrival information system for green minibus

Every meter counts. In order to utilise every space in Hong Kong and create a comfortable living and working environment, a ‘mini storage’ will be an alternative. Established in 1997, Hongkong Storage pioneers in mini storage services. With the aim of integrating multiple social messaging channels and providing instant customer services, Hongkong Storage decided to use WhatsApp Business API powered by Omnichat. Not just their customer services efficiency has been greatly enhanced, but their sales performance could also be tracked through this transformation.

Founded in 1878, Venchi is an Italian gourmet chocolate manufacturer whose century old tradition in ensuring quality and freshness in its products has led to a range of unique award winning chocolates. With more than 135 boutiques worldwide, Venchi creates everyday unforgettable moments of joy and celebration, fun and ‘Allegria’ for cocoa lovers.

‘Digital Transformation’ has become a continuing trend among traditional brands, but not every company can successfully create a seamless customer journey and increase sales accordingly. Eu Yan Sang is one in a thousand. Founded in 1879, Eu Yan Sang is well-known for Chinese Medicine healthcare products, which currently runs more than 230 retail outlets in Hong Kong and Macau SARs, Mainland China, Malaysia, Singapore and Australia. Similar to other retailers, Eu Yan Sang has suffered from one major pain point: operating online and offline businesses separately and they are competing resources from one another. Vivian Chan, Senior Manager (E-Commerce) of Eu Yan Sang (HK) Limited, believes ‘Online + Offline ≠ 2’, the result shall be ‘larger than 2’ and Online-merge-Offline (OMO) strategy shall multiply the synergy. The new retail approach ‘Online-merge-Offline’ has been used to help deliver the omnichannel customer experience. With WhatsApp and its brand App, Eu Yan Sang can handle customer enquiries and carry out marketing campaigns easier.