IWS 國際永勝集團控股有限公司營運歷史超過 10 年，主要提供物業管理、保安、護衛、清潔等服務，當中員工超過 1,000 人。服務對象包括大型企業如香港鐵路公司、香港政府部門等。

以上兩者均屬同一集團，分別為於灣仔謝斐道和柯布連道，同樣屬於走新派路線的港式茶餐廳。由於地理位置方便，裝修簡潔雅致，加上食物價廉味美，吸引附近大量上班族光顧。

Cling Juicery (時令) 是一間主打使用慢磨果汁機以榨取更多新鮮水果營養的外賣飲品店。Cling Juicery 有三間分店，分別位於觀塘宏利金融中心，金鐘美國銀行中心和上環禧利街。由於標榜健康新鮮，加上位於上班區，吸引大量 OL 光顧。

In the Post-Pandemic New Normal era, many retailers have changed their marketing strategies to seize new business opportunities. Sa Sa is a leading beauty products retail group with more than 200 retail stores in Asia. Thanks to its strategic deployment of Chat Commerce when the epidemic broke out, Sa Sa has stood out in a rapidly changing and highly competitive business environment, and its website sales have increased by 400% YoY in the first quarter of 2022!

OSIM introduced ‘Online-merge-Offline’ (OMO) sales feature, achieving omni-channel retailing and 30% of conversion rate

Founded in 1976, Benefit Cosmetics (under LVMH group) believes that laughter is the best cosmetic because when we are laughing and having fun, that’s when we are at our most beautiful. With a global presence of over 3,000 BrowBars, and a team of 5,000 adept beauty service professionals across 59 countries, Benefit not only tends to our eyebrow needs but also encourages us to embrace our confidence and have fun.

Timberland, the world’s leading outdoor clothing and footwear brand, was founded in the United States in 1973. Its classic yellow boots are favoured by many outdoor enthusiasts because they are waterproof, slip-resistant and durable. With Omnichat, both Timberland Hong Kong and Taiwan successfully direct online visitors to salespeople at physical stores and reach a 7x conversion rate.

Hong Kong’s retail sales value has been declining from 2019 to November 2020, and fell by more than 30% Year-over-Year (YoY) from February to May 2020. Kidsland (02122) opened KKPLUS, a multi-brand platform for pop culture and art toys, in Langham Place in Sept 2020, while many retail brands were coping With difficult situations. Mr. Ching Yiu Lee, Chairman and CEO of Kidsland, emphasised ‘I invest when seeing an opportunity. I believe in my team’s vision.’ Kidsland has also successfully started its conversational commerce journey with Omnichat, an omnichannel chat commerce platform, making a breakthrough in the tough times.

《樂本‧健》是新世代的養生保健品牌，《樂本‧健》網站﹝www.healthsmart.com.hk﹞開業不足一年因產品便宜功效極佳大受市場歡迎，成功吸納逾10萬會員。原來《樂本‧健》網站成功背後，有賴一套靈活方便的網上銷售系統﹝POS﹞ ─ 東昇ERP連繫著每天繁忙的訂貨、補貨及付款送貨等事宜。